0.00 ر.س

عدد المقاعد

غير محدد

تاريخ البدء

غير محدد

تاريخ الانتهاء

غير محدد


تدريب عن بعد

المحاور الأساسية

 Module One: The Six Steps to the Creative Problem Solving Process  Problem Solving – An integral part of a supervisor’s job  Defining problems and their direct impact on supervisory decision-making.  Module Two: Step 1 – Information Gathering  Understanding types of Information  Identifying key Questions  Methods of Gathering Information. Module Three: Step 2 – Problem Definition  Defining the Problem  Determining Where the Problem Originated  Defining the Present State and the Desired State  Statating and Re-Statating the Problem  Analyzing the Problem  Writing the Problem Statement  Module Four: Step 3 – Preparing for Brainstorming  Identify Mental Blocks  Removing Mental Blocks  Stimulating Creativity  Module Five: Step – 4 Generating Solutions  Brainstorming Basics  Brainwriting and Brain Mapping  The Six Thinking Hats  Module Six: Step – 5 Analyzing Solutions  Developing Criteria  Analyzing Wants and Needs  Use Cost/Benefit Analysis  Module Seven: Step – 6 Selecting a Solution  Doing a Final Analysis  Paired Comparison Analysis  Analyzing Potential Problems  Module Eight: Implement, Evaluate and Adapt  Record Lessons Learned  Use Action Plans in Solving Problems  Share Successes Training Methodology Facilitation will include lectures and activities to ensure that the learners have the utmost practice opportunities and participation. Activities can include: pictures, handouts, question and answer, group discussion, case studies, practical team activities, individual practical activities, and role plays. Venue Courses can be conducted at the client’s premises or at a nominated venue appropriate for training provided by the client. The venue will be checked prior to confirmation of booking to ensure that it is appropriate for training and allowing the clients to participate in activities.


By the end of this workshop, participants will be able to: – Understand problems and the Six Steps of The Creative Problem Solving Process – Identify key questions to ask to gather necessary information in problem solving – Recognize the importance of defining a problem correctly – Write concrete problem statements – Use basic brainstorming tools to generate ideas for solutions – Evaluate potential solutions – Perform a final analysis to select a proper systematic approach – Understand the need to refine and redefine your shortlist of solutions – Evaluate and adapt solutions to reality – Follow up with solution implementation to share successes and identify improvements